Notesale: Turn your study into money

Document Preview

Extracts from the notes are below, to see the PDF you'll receive please use the links above

---

Unit 1- Communicating and employability skills for IT
P1- personal attributes valued by employers

Kaniz Miah

What do employers consider?

Kaniz Miah explores the attributes needed to secure the IT job
you want
...
Find out
more about these attributes below where examples are also give to suggest
how they could be demonstrated
...
Displaying leadership can include people looking up to the
employer and being inspired
...
It is respected by employees because it shows
+
the employer are able to confidently keep charge of a large or
small group of people and make accurate and sensible decisions
for the employees
...
In these situations it is best to be prepared, e
...

having information and resources ready
...


Also, it is important that employers respect other
people by thinking about others and giving direction to them
before thinking about themselves
...


Self-motivation
Employers may look for self-motivation
when employing people, because it tells the
employer that you are punctual and
hardworking individual
...
It shows value towards the
employers when the employees completes their
work themselves
...

Employees that show self-motivation
would be consistent and trustworthy because
they are able to work without having motivation
from others which means that they can be relied
upon to complete it as well as being successful
...
It is also when thinking about others
...
This is important
because if the employer doesn’t respect the employees, then they
wouldn’t want to work in the organisation which will lead to
reduced business income
...

Dependable employees mean that an employee
is able to be left alone to do difficult tasks and
meet a very strict and short deadline for example
if they have to have a report for the past 4
months and have to hand it in 3 days after this
was assigned
...
This is
important as in order for the employee to be
successful, they will have to be dependable to do
the work that needs to be done
...
This
is so the employer is happy with the decision
that is made by making the person an employee
of that organisation
...
This is important as meeting
deadlines and timelines assures employees that they can count
on the employer to get the job done
...

However, lack of punctuality can affect the people who are
within the workplace, as it may lead to resentment
...


This is important having an open mind and an
optimistic attitude can be helpful when
problem solving
...
However, others may have
different abilities to be able to find a solution
...
For example, if you
have lots of work to do during the week
but you still do it all even though you are
stressed or if you can’t be bothered
...


Unit 1- Communicating and employability skills for IT
P1- personal attributes valued by employers

Kaniz Miah

Independent workers
Employees who work independently are good at
thinking for themselves and do not need help from
others
...

For example, if the employer comes up to the
employee and says to complete a piece of task and
the employee have already done it
...


Team working
Working in a team is a general attribute that is
needed for employability
...
Also,
organisation skills and planning are important as
employees will need to organise their time to make
it easier for them work together and it would be
clearer for the person who has just came in the
group, to understand and follow it quickly
...
Employers will also want
someone who can get along with others and not
cause anyone to be upset or cause trouble
...
g
...

Also this means showing up for meetings and
assessments at the same time as the deadline
...
This will
allow the employer to be more efficient when
completing tasks
...
For instance, verbal may be within a meeting
or a one-to-one discussion, additionally written may
be an emailed memo or report
...
Sometimes you may
be asked to analyse data, so in this case you will be
tested on your numeracy skills
...


Unit 1- Communicating and employability skills for IT
P1- personal attributes valued by employers

Kaniz Miah

Good Working Practices
Health and Safety
The purpose of the Health and Safety at Work Act
(1974) requires all employees to ‘take reasonable care
of themselves and others who could affected by what
they do’
...

It is important for an employer to be sure that
workers will be safe in the working environment if left
alone
...

Health and Safety is looked for by employers because
they have to follow the law
...
g
...


Data Protection
The purpose of the Data Protection Act is to provide
protection against the abuse of personal information
...

The rights of individuals in relation to their personal data:
Information that you may find in your workplace is
confidential which may include personal details about
employees
...

Data users are the people or organisations who hold the data
...


Sickness and absence
Internet and email use
The purpose for emails is that it enables employees to
respond quickly to requests from suppliers, customers
and others
...

The four ‘typical’ rules that employees would need to
follow when using email and the internet at work is to not
go on inappropriate websites- such as gambling or
pornography within workplace which are banned by the
code of practice
...
Also, where an organisation
has its1
...
Likewise, threatening or harassing
emails are usually banned and employees are allowed
limited use of email for private purposes only
...

The typical procedures that employees would be expected
to follow regarding sickness and absence are: notifying
your line manager through telephone as early as possible
letting them know that you are ill or employees who leave
work early because they feel unwell, must also inform
their line manager before they leave the building
...
Furthermore, employees will be eligible for sick
pay and after absences more than a week the line
manager will have an informal discussion with the
employee to discuss their well-being and if they are fit to
return to work
...


Network
administrator
This role will lead on
LAN/WAN networking
with a secondary
responsibility for
telephony
...


-Excellent
communication
skills, both
written and
verbal with the
ability to create
a good
relationship
with clients, as
well as
delivering a high
level of
customer
service
...
NET

•Patience
•Technical skills
•IT skills
•Interpersonal skills
•Enthusiasm
•Team working skills
•Initiative
•Commitment to
quality
•Attention to detail

It is important
that the IT
support
technician is

•LAN/WAN
• Extreme Networks
Switches/ExtremeXOS
•TCP/IP network
•DHCP, DHS
•IPSec VPN and MPLS
•Windows server
administration
•VOIP telephone
systems
•Cisco ASA security
appliances
It is important that
the Network
Administrator has IT
skills so they are able

Kaniz Miah

Web designer

Business analyst

Manage the procurement
and development of a new
website for clients and be in
charge of creating and
managing the website
content
...

•Experience of designing
accessible and user friendly
website with engaging
features
...
g
...

•Excellent communication
skills
•Good copywriting skills
•Knowledge and experience
of using design packages

Involves analysing an
organisation or
business domain,
and documents its
business or
processes or either
the systems and
assessing the
business model
...
It is

It is important that
the Business analyst
has excellent
communication skills

•Excellent written
and oral
communication skills
•Good interpersonal
skills and ability to
manage participant
relationships
•Strong team player
who is comfortable
working at all levels
of the business and
external
participants
...

Communication
skills are
important so
that clients
understand
what they are
saying by asking
them
appropriate
questions that is
got to do with
their issue they
may have
...

The IT support
technician
should have
knowledge
about ‘SQL’ and
‘
...


to deliver a highly
available, efficient
and effect IT network
as well as being able
to monitor networks,
etc
...

Team working skills
are important as a 2
person team has to
be responsible for the
LAN/WAN networking
telephony, while the
other team members
will leads on
telephony with
secondary
responsibility for
networking
...


also important to have good
communication skills as they
will have to work with the IT
Team during the design
process
...
It is important that
they have knowledge and
understanding of search
engines, utilising social
media and accessibility
standards in order to create
an actual website with these
different features
...

Also, it is important
that they have good
interpersonal skills
and ability to
manage participant
relationships so they
can develop and
interpret business
requirements with
what the clients’
suggested
...
Likewise, it is
also important that
they have an
understanding of
different systems so
they are able to
understand common
problems and the
capability to
troubleshooting

---